Kauf & Verkauf

Skins

Items

Currency

Other

How can I check the skin price?

You can find the prices for the items that are listed for sale on our website at the market page. You can select the game that you are interested in and use the filters to easier find what you are looking for.

Can I sell every skin?

You are currently allowed to sell CS2 and DOTA2 items on our site. Please note that we don’t accept items that cost less than 0.06 USD.

I want to sell an item on the site. When will I receive balance for it?

You will receive balance for your item once it has been sold.

Where do I find my item id?

You can find your item ID in your item History here: https://bitskins.com/transactions/bought

I've noticed that your site does not accept my item.

Check if your trade link hasn't expired. If that is the case, please go to your account settings reach steam settings and update it from there. That should solve the problem. If this isn't the issue, please contact our support team by creating a ticket on the site.

Can I also use my balance from item sells to purchase other items or can I only withdraw it?

Sure, you can use your balances from selling items to purchase other items at the site or withdraw it.

I changed my mind and don't want to sell my item anymore, how do I get it back?

If you have listed an item, you have the chance to withdraw it back until it sells. If you wish to do so, go to your selling section and unlist it. Once that's done, you'll find it in your BitSkins inventory section where you can withdraw it or list it for sale once again. Keep in mind, If the item already got sold, it doesn’t belong to you anymore which means you can't get it back!

I bought an item but i change my mind, can I get a refund?

Unfortunately items purchased at the site are non-refundable, the money belongs to the user that sold the item at the site and we can’t revert the transaction.

Which currency do you use?

All transactions are made in US dollars.

Can I change currency on the website?

Yes, If you scroll down to the "bottom left corner" on the website you will find the "currency tab". When you click on it a list of the available currencies will appear. Keep in mind currencies other than USD are converted from USD and only change the way the page is visualized. All purchases/ sales are made in US dollars.

Are there any restrictions to crypto withdrawals for Russian citizens?

There are no crypto restrictions for Russian users on BitSkins.

How can I update my trade link if it has expired?

You can update your trade URL from your account settings. Click on "steam settings" and "change trade link".

Where is the instant sell option?

Unfortunately, the instant sell option is currently disabled. We don't have an estimated time for when it will be available again but hopefully, it will be enabled again soon. We are sorry for the inconvenience.

What does "trade hold" mean?

After trading an item to another account it will be on trade hold for the next 7 days. Trade hold is imposed by steam, not by us. Unfortunately we cannot speed up this process. You will be able to withdraw your item from your BitSkins inventory once the trade hold period ends.

Can you please remove the trade hold?

Unfortunately, that is not possible. Trade hold is imposed by steam, not by us. Unfortunately we cannot speed up this process.

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